Elder Rights Program

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No one should have to suffer abuse or recover alone

Heritage’s Elder Rights Program focuses on the prevention, intervention, detection and reporting of elder abuse, neglect and exploitation. The program is a cooperative partnership with Heritage, the Department of Human Services, law enforcement, health and human service providers and others in the community.

If someone is in immediate danger, please call 911. Heritage AAA is not a first responder like law enforcement or paramedics.


Consultation Services: Elder Rights Specialists provide 1-on-1 discussion in person, by phone or electronically. They gain an understanding of your problems and capabilities, connect you with Heritage services and other resources in your community and follow up to ensure you receive the services you need.

Assessment & Intervention: Heritage specialists work with you 1-on-1 to complete a standardized assessment to identify existing impairments, situations and problems. They determine the services and resources needed to address your current or potentially abusive situation.

Training & Education: Whether you want to learn more about the Elder Rights Program or other Heritage services in general, our staff are available to present to your group. Contact our Community Engagement Coordinator to schedule a training or presentation.


Call our certified specialists to learn about the elder rights services available in your community: 1-800-332-5934


Learn about our community partner

Iowa Legal Aid